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Consumer Arbitration case management from structured intake to programmatic statement of claim.

2:51 product walkthrough

From lead to attorney review

Case-type intake sequence

OBE runs every matter through a case-type-defined intake pipeline.

  1. 01 · Acquire
    Meta Ads / Sales funnel
    Campaign entry point
  2. 02 · Qualify
    Lead Quiz
    Initial screening
  3. 03 · Structure
    Intake Workflow
    Document upload

Intake parses their documents and communications, extracts the facts with source citation location. OBE then maps the facts against legal issues, supporting facts, relevant legal rules, and potential remedies for attorney review.

Your team starts with structured case data and a review-ready legal issue map.

Before a lawyer sees the file

Every new matter needs the same groundwork.

Staff have to find missing documents, work out what each upload is, read the contracts, pull the material facts, compare answers that do not match, and tell the lawyer what is still missing. Campaign volume multiplies the work.
Bennett Legal's annual comparison was $44,000 for Filevine, $21,000 for Moxo, and $22,000 for data extraction pipelines, totaling $87,000. Staff and lawyer time were separate, and the firm still had to reconstruct accepted files. Read the Bennett Legal case study.
New claimant file · Solar disputePreparing for lawyer review
ChaseCancellation disclosureStill missing
IdentifySeven claimant uploadsSorting
ExtractPrice, payment, clause, signaturesManual
ReconcileClaimant answer differs from contractReview
OutputAttorney-reviewable case packageWaiting
Illustrative document review18 proposed facts · 5 fields
PartyAcme Solar LLC
Date2024-03-18 · signing
Amount$48,500.00
Clause§9.2 Arbitration
Signaturep.6 · source linked
Each proposed fact keeps the source location a reviewer can reopen before approving or correcting the value.
Workflow check

Measure the path to lawyer review

One matter type
  1. Current intakeAnswers, files, and calls
  2. Record preparationSources, gaps, and follow-up
  3. Lawyer reviewAnswers, sources, and open items
Elapsed time
Intake → review
Staff work
Touches per matter
Open items
Gaps at review
Compare the same matter type before and after configuration. Results depend on the records used.
Case-type rules

Your attorneys set the standard for review.

Your attorneys set the questions, required documents, material facts, source-priority rules, screening criteria, and review gates before a claimant enters each case-type workflow. OBE follows them through intake and case work.
01

Ask the questions this matter needs

Start with screening questions. The firm's criteria decide who enters the full intake.

02

Request the evidence

Claimants use one portal for every request and reminder.

03

Pull facts from each document

Extract the parties, dates, amounts, clauses, and signatures your firm needs, then link every fact to the exact place it came from.

04

Show where sources disagree

Apply the firm's source rules. Keep each conflicting value for review.

05

Prepare the file for a lawyer

Review facts, issues, gaps, and open questions together.

06

Keep the accepted record intact

The signed claimant's intake becomes the active matter record.

Accepted-lead handoff

Carry the intake record into lawyer review

Firm controlled
  1. 01
    Accepted leadAnswers and files
  2. 02
    Source reviewFacts linked
  3. 03
    Firm follow-upGaps routed
  4. 04
    Lawyer reviewDecision stays with firm
OBE prepares the record. Lawyers decide whether the firm accepts a matter and what legal action follows.
Review the fact

Open the source when you need it.

Each kind of document has its own processing rules. OBE extracts the material facts your firm named. Every proposed value includes the original record and exact source location, so the reviewer can check it without hunting through the file.
Illustrative record · Finance agreement · p.6

Dealer payment: $8,750.00

The proposed amount links to page 6.

Proposed fact · E-014

Dealer payment proposed as $8,750.

Source: Finance agreement, page 6 · Review: Attorney pending.

Source review

Open the page behind the proposed fact

Source linked
Illustrative record · Page 6Finance agreement

Dealer payment: $8,750.00

Source region 6.4
Proposed fact · E-014Dealer payment

$8,750.00

Status
Proposed
Review
Attorney pending
Open page 6, inspect the highlighted amount, and correct the proposal before it enters the approved record.
Choose the working value

Show why that source controls.

Your firm decides which source controls. OBE follows that policy when it proposes a working value, and the lawyer can still see every conflicting value, source, and correction.
Illustrative value 01 · Intake answer

$43,000

The claimant's original answer stays in intake history.

Illustrative value 02 · Sales agreement

$48,500

The signed record remains available for comparison.

Illustrative value 03 · Approved value

$52,430

Firm policy uses the finance agreement's final financed amount.

Conflicting values

Show the reviewer why they differ

History preserved
Illustrative intake answer$43,000Claimant entered
Illustrative sales agreement$48,500Source conflict
Use the final financed amount
Approved value$52,430Illustrative finance agreement · Approved
Keep the approved value beside the conflict history.
OBE prepares the file

Your lawyers decide what happens next.

OBE compares assembled facts with firm-approved screening criteria and points out the support, missing evidence, or questions a lawyer needs to review. Lawyers control qualification, engagement, analysis, filing, and advice.
01Firm criteria supported by the record
02Possible issues and the facts behind them
03Evidence or elements still missing
04Conflicting facts for the lawyer to review
Illustrative review activity · Matter 0241Attorney decision pending
09:41:08Read finance agreement, pages 1–18Allowed
09:41:12Linked assertion E-014 to source regionValidated
09:41:18Flagged potential fee-shifting issueReview
09:41:21Advance matter to detailed intakeApproval required
Assigned matter

Show what the agent may do

Firm policy
Illustrative matter 0241Authorized records and tools
  1. Read authorized recordsAllowed
  2. Prepare a source-linked draftReview
  3. Request external submissionApproval required
Authorized reviewerConsequential action paused
The external submission stays paused until an authorized reviewer acts.
Keep control of the case context

Your case context stays put when the AI changes.

Case-scoped workspaces and MCP access let firm-approved AI work with authorized case context while OBE keeps its source links, permissions, review state, and workflow controls attached.
01 · Firm systems

The systems your team already uses.

Intake, documents, matters, and deadlines stay in daily use.

02 · OBE evidence layer

The case context stays governed.

Facts keep their sources, permissions, approvals, and workflow state.

03 · Firm-approved AI

Your firm chooses the tools.

Compatible AI tools read authorized evidence from the case.

Source links, permissions, and review history stay attached when your firm changes models.
Start with the short intake

Ask for more after the first review.

A Texas solar-fraud firm wanted its lawyers to see facts that might matter to statutory fee-shifting before the detailed intake began. OBE used the firm's criteria to start with a short screening step, then opened the detailed intake for matters that reached the review gate.
StageClaimant experienceFirm result
Initial intakeAnswer the questions needed for the firm's first look.A focused first set of facts
Firm review gateWait while the firm screens the matter.Attorney-approved criteria control advancement
Detailed intakeAnswer the longer questions and send the requested records.More evidence for matters that pass the gate
EngagementFinish open tasks and sign the agreement electronically.A signed claimant with the intake record intact
Case handoffStay in OBE or move into the firm's existing process.Files, structured facts, source links, and the legal issue map move forward together
The firm sets the legal criteria and makes every determination. OBE structures the evidence and the handoff around those decisions.
Choose a starting point

Pick the case type your staff sees every week.

Your staff already knows the usual documents, material facts, common conflicts, missing evidence, screening rules, and review gates for a familiar case type. OBE turns that working knowledge into the intake pipeline.
001

Solar disputes

Agreements, finance terms, disclosures, production records, representations, signature context.

002

Home improvement

Scope changes, contractor records, financing, inspections, communications.

003

Consumer finance

Loan terms, fees, notices, payment history, and arbitration provisions.

First-case benchmark

Compare OBE with the way your team works today.

Pull 25 to 50 representative historical matters. Record how those files moved from intake to attorney review, set up the same case type in OBE, and compare the work using measures your firm can inspect. The result depends on the documents, workflow, integrations, rules, and staff involved.
01 · Cycle time

How long the file took to reach a lawyer

Measure the time from first contact to review.

02 · Labor

How many times staff handled it

Count re-entry, searches, follow-up, and corrections before lawyer review.

03 · Completeness

What the lawyer still needed

List each gap still open at review.

04 · Corrections

What the lawyer corrected

Record every fact or source page the lawyer corrects.

Begin with one familiar case type

See what a review-ready case file looks like for your firm.

Bring the questions, records, decisions, and exceptions your team deals with now, and we'll trace one matter from the claimant's first response to the case package your lawyer reviews.